If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
At Alley Cat Trading, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please take a photo of the damaged item(s) and email it to our customer service team within 7 days of delivery. We will assist you with a return or ex
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for