Alley Cat Trading

We&#x2019;re sorry your item(s) have damage!Some items break during shipment. We&#x2019;ll do our best to help.Please take a photo of the damaged item(s) and email it to our customer service team within 7 days of delivery. We will assist you with a return or exchange as quickly as possible.&#xA0;While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll be sure to resolve the situation as best we can!

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please take a photo of the damaged item(s) and email it to our customer service team within 7 days of delivery. We will assist you with a return or ex

What do I do if my item(s) arrives damaged?

Order issues

How much does shipping cost?

Do you offer free shipping?

How long does delivery take?

How do I track my order?

Do you ship worldwide?

Who do you ship parcels through?

Shipping and tracking

How do I apply promo/discount codes?

My promo code isn't working

I forgot to add a promo code but already made a purchase

Can I edit or add anything to my order?

Order and payment

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

What’s your return policy?

Returns and refunds

Do you offer your products wholesale?

Other

What do I do if my item(s) arrives damaged?Updated 6 months ago